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testking for 2285B installing,configuration and administrating for windows xp
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اريد testking for 2285B for win xp
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Windows XP Professional Exam 70.270
Installing, Configuring and Administering Microsoft Windows XP Professional
1. You are the desktop administrator for your company. The company’s network consists of a single Active Directory domain. All client computers run Windows XP Professional. All client computers are Advanced configuration and Power Interface (ACPI) compliant and use the Windows XP Professional power management features. You receive a flash BIOS update from the manufacturer of the client computers. You update the BIOS on your computer. The BIOS update completes successfully. When the computer restarts, you receive the following error message: “STOP: 0x00000079HAL_MISMATCH.” You Manually restart the computer and receive the same error message.
You need to be able to start your computer as quickly as possible. What should you do?
A. Restart the computer by using the Recovery console, and copy the ACPI Hal.dll file from the Windows XP Professional CD-ROM to your computer.
B. Restart the computer by using the last known good configuration.
C. Restart the computer by using the Windows XP Professional CD-ROM, and select the option to repair the installation.
D. Restart the computer. Enter BIOS setup, and re-enable ACPI power management support.
Answer: B
Explaination:
Because the BIOS update the cause this problem, Restart the computer by using the Last Known Good Configuration is roll back the previous Boot Up registry.
2. You are the administrator of 20 Windows XP Professional computers. Each computer has one hard disk that has three volumes named C,D, and E. Each volume is 4 GB in size and has approximately 1GB of available space. The total physical memory of each computer is 196 MB in size. The paging file on each computer is located on drive D. A user named Andrea reports that every day, one hour after she starts her Windows XP Professional computer, the computer appears to perform very slowly for 15 second. This always happens after she receives an error message stating that the system is low on virtual memory. You want to improve the performance of Andrea’s computer. You do not want to install additional memory.
What should you do?
A. Increase the initial size of the paging file.
B. Move the current paging file to the system drive.
C. Increase the Buffers setting in the Config.sys file.
D. Enable the Adjust for best performance of: System cache memory usage option.
Answer: A
Explaination:
In this problem is because the Virtual Memory is low, also problem of the RAM.
3. You are the administrator of 15 Windows XP Professional portable computers in the salesdepartment of your company. The company network uses DHCP to configure the IP address of the portable computers when the computers are used in the office. Company policy allows the company portable computers to be connected to users’ home to networks. The sales department reports that users who use home networks that have manually configured IP address are unable to connect the portable computers to their home networks. You want to ensure that users can connect portable computers to their home networks when they are at home and to the company network when they are in the office. You do not want to change the configuration of home computers on users’ home networks. You do not want to change the administrative privileges of the sales department users.
What should you do?
A. Configure the network adapters of the portable computers to enable Internet Connection Sharing (ICS).
B. Configure the network adapters of the portable computers to enable automatic Private IP Addressing (APIPA).
C. Add a script to the users’ desktops that changes the IP configuration between dynamic and manual.
D. Configure the IP properties of the portable computers so that they have an alternate configuration.
Answer: D
Explaination:
In this problem of the portable computer is because it has DHCP Server in the Sales Department. So it need to configure the TCP, IP properties to Alternate Configuration.
4. You are the desktop administrator for your company’s sales department. The IT manager for the sales department creates a custom policy that will apply to a custom application that is loaded on the department’s Windows XP Professional computers. He deploys this policy by using Group Policy. When you inspect the sales department’s computers, you find out that the application has not been modified by the policy. You want to examine Windows XP Professional to find out whether the custom policy is affecting the correct location in the Registry.
Which command should you run?
A. Msinfo32.exe
B. Gpresult.exe
C. Gpedit.msc
D. Rsop.msc
Answer: B
Explaination:
Using the Gpresult.exe is to check the Registry working with problem or not.
5. You are the desktop administrator for your company’s sales department. Susan is a user in the sales department. Susan’s Windows XP Professional computer has a single hard disk, which is formatted as NTFS. Susan’s computer contains a folder named C:\Files1. The C:\Files1 folder is shared as Files1. Users in the sales department have permissions to create files in the Files1 shared folder. Company policy allows interns to read files, but prohibits interns from creating files in the Files1 shared folder. Company policy allows members of the Sales group and the Marketing group to create files in the Files1 shared folder. Carlos is an intern. He is a member of the Interns group, the Sales group, and the Marketing group. Susan reports that Carlos is able to create files in the Files1 shared folder.
You inspect Susan’s computer to evaluate the Files1 shared folder.
Permissions on Susan’s computer are granted as shown in the following table.
You want ensure that Carlos cannot create files in the Files1 shared folder. What should you do?
A. On the Files1 shared folder, remove the Interns group’s access.
B. On the C:\Files1 folder, remove the Interns group’s access.
C. On the C:\Files1 folder, assign the Interns group Deny – Full Control permission.
D. On the C:\Files1folder, assign the Interns group Deny – Write permission.
Answer: D
Explaination:
This is the person who making the permission mistake, In Interns Group set Deny-Write Permission then they’re unable to create any folder inside the C:\Files1 Folder.
6. You are the desktop administrator for your company’s sales department. Philippe is a user in the Sales department. Philippe’s computer currently runs Microsoft Windows NT Workstation 4.0. You need to install Windows XP professional on Philippe’s computer. Philippe uses a legacy application that is compatible with only Windows NT Workstation. Philippe’s computer has two hard disks. The first disk is partitioned as drive C and has 3 GB of available space. He second disk is unpartitioned and has 3 GB of available space. Windows NT Workstation 4.0 is currently installed on drive C. you want to install Windows XP Professional on the second hard disk, which you will format as drive D. you want to ensure that after Windows XP Professional is installed. Philippe can access all files that are on drive C and drive D.
What should you do?
A. Install Windows XP Professional on drive D. Copy Atdisk.sys from drive D to drive C.
B. Install Windows XP Professional on drive D. Copy Ntfs.sys from drive D to drive C.
C. Prior to installing Windows XP Professional, install the most recent Windows NT 4.0 service pack. Install Windows XP Professional on drive D.
D. Prior to installing Windows XP Professional, install the Active Directory client extensions for Windows NT Workstation 4.0. Install Windows XP Professional on drive D.
Answer: C
Explaination:
In this scenario the person who need to install XpPro into D:, it must first installing the Xp and then NT Workstation 4.0. If not the NT will cause problem to boot up. So we’re installing XpPro after that install NT 4.0 latest Service pack to solve the problem from booting up.
7. You are the desktop administrator for your company. You need to deploy Windows XP Professional to 50 new computers. You want to use a fully automated installation process. Each new computer is configured with a 20-GB hard disk, a CD-ROM drive, and a floppy disk drive. The computers do not contain network adapter cards.
You specify the company’s standard installation settings and save them in an answer file. You want to use the Sysprep utility to prepare the source computer for the deployment. Which two actions should you take? (Each correct answer presents part of the solution. Choose two.)
A. Place the answer file in C:\Windows\System.
B. Place the answer file in C:\Windows\System32.
C. Place the answer file in C:\Sysprep.
D. Place Sysprep.exe and Setupcl.exe in C:\Windows\System.
E. Place Sysprep.exe and Setupcl.exe in C:\Windows\System32.
F. Place Sysprep.exe and Setupcl.exe in C:\Sysprep.
Answer: CF
Explaination:
If wanna use Deployment, the the answer file must with sysprep.exe together in a folder and setupcl.exe include with together in a folder.
8. You are the desktop administrator for your company’s sales department. You need to perform a clean installation of Windows XP Professional on a computer that currently runs Windows 98. You start the installation. The text-based portion of Setup finishes successfully. Before the GUIbased portion of Setup starts, the computer stops responding. You investigate and discover that there is a problem with a device driver.
You want to know which device is causing the problem. What should you do?
A. Modify the Boot.ini file to include the /fastdetect switch.
B. Modify the Boot.ini file to include the /sos switch.
C. Restart Setup by using the /dudisable switch.
D. Restart Setup by using the /dushare switch.
E. Restart the computer. From the Recovery console, red the Dr.Watson log.
F. Restart the computer. From the Recovery console, read the Comsetup.log file.
Answer: B
Explaination:
If meet of this problem, need to get into Dos mode to modifying the Boot.ini file with /sos switch.
9. You are a help desk technician for your company. The company has a main office and a branch office. You work at the branch office. The company’s network consists of a single Active Directory domain. All client computers run Windows XP Professional. The two offices are connected by means of T1 connections that are hosted by an Internet Service Provider (ISP).
The network addresses are shown in the following table.
Helene, a user in the branch office, reports that she cannot access resources located on computers in the main office. When she attempts to connect to servers in the main office, she receives the following error message: “Network path not found.” Helene is able to access resources and computers in the branch office. You run the Ping command to verify connectivity to the Windows 2000 Server computer that functions as a router in the main office.
You receive the following response.
You then run the Tracert -d -h 10 131.107.12.51 command on Helene’s computer and receive the following response.
You verify that there is no connectivity to the main office. You need to identify which network component is causing the connection failure so that you can refer the problem to the appropriate department.
On which network component does the network interruption occur?
To answer, click the appropriate network component in the network diagram.
(did you get it right?)
A. Yes
B. No
Answer: A
Explanation:
The trace is looping. The most likely cause of this is a configuration error of the remoteISP router.
10. You are the desktop administrator for Contoso, Ltd. Philippe is a user in the accounting department. Philippe reports that he is not able to download a file from an FTP server by using Internet Explorer on his Windows XP Professional computer. When Philippe attempts to access the FTP server by using the URL ftp://ftp.contoso.com, Internet Explorer displays the following error message: “The password was rejected.” Philippe informs you that he has a user name and password for the FTP server, but that Internet Explorer does not prompt him to type the user name or password. You need to ensure that Philippe can access the FTP server by using Internet Explorer on his computer.
Which URL should you instruct Philippe to use?
A. ftp://ftp.contoso.com/Philippe
B. ftp://Philippe:password@ftp.contoso.com
C. ftp://Philippe/ftp.contoso.com
D. ftp://ftp.contoso.com@Philippe:password
Answer: B
Explaination:
In this case, it must using ftp://Username:Password@ftp.contoso.com then it can access to the File Server.
11. You are the administrator of 20 Windows XP Professional computers for Contoso, Ltd. The computers are members of a Windows 2000 domain. The domain contains an enterprise certification authority (CA). The CA is used to issue Web server certificates to the human resources (HR) department’s intranet Web servers. When users connect the intranet Web servers at https://intra.hr.contoso.com, the Security Alert dialog box appears, as shown in the exhibit:
You want to ensure that the users can securely connect to the HR department’s intranet Web servers and that the Security Alert dialog box does not appear.
What should you do?
A. Add*.hr.contoso.com to the list of sites in the Local intranet zone.
B. Add the server certificate for intra.hr.contoso.com to the Trusted Publishers list.
C. Add the enterprise CA root certificate to the Trusted Root Certificate Authorities list.
D. Configure Internet Explorer to enable the Use TLS 1.0 option.
Answer: C
Explaination:
Because the Domain has Certificate Server so the user must have a Certificate Authority to access the Web-site. The user in the HR Department, need to add Enterprise CA Root Certificate to the Trusted Root Certificate Authorities List.
12. You are the desktop administrator for Contoso, Ltd. The Company’s network contains 1,000 Windows XP Professional computers, which are members of a single Active Directory domain. The computer’s hard disks are formatted as NTFS. The company’s software developers release a new custom application. The application uses a .dll file named AppLib.dll, which is installed in a folder named \Program Files\Contoso\OpsApp. The company’s help desk technicians report that several users experience problems when they use the application because the AppLib.dll file deleted on their client computers. The company’s software developers recommended that you modify the file permissions on AppLib.dll so that uses have only Read permission on the file. You need to ensure that all users have only Read permission on the AppLib.dll file on all 1,000
Windows XP Professional computers. What should you do?
A. Write a logon script that moves the AppLib.dll into the %systemroot%\System32 folder. Ensure that Windows File Protection is enabled on all 1,000 Windows XP Professional computers. Apply the logon script to all domain user accounts.
B. Use the Security Configuration and Analysis console to create a new security template that modifies the file permissions on AppLib.dll. Use Active Directory Group Policy to import and apply the template to all 1,000 Windows XP Professional computers.
C. Repackage the custom application in a Windows installer package. Ask a domain administrator to create a Group Policy object (GPO) that advertises he package to all domain user accounts.
D. Write a Microsoft Visual Basic Scripting Edition (VBScript) file named Modify.vbs that modifies the file permissions on AppLib.dll. E-mail Modify.vbs to all company employees and instruct them to double-click the file in order to run it.
Answer: B
13. You are the administrator of 10 Window XP Professional computers for your company. The computers are members of a Windows 2000 domain. Because the computers are used in a public area in the cafeteria, you audit all security events on the computers. A user named Marc reports that he was using one of the Windows XP Professional computers when the computer suddenly shut down with a STOP error. When the computer restarted, Marc attempted to log on by using the same user name and password that he used before. Marc received the following error message: “your account is configured to prevent you from using this computer. Please try another computer.”Marc states that he did not do anything to cause the STOP error to occur. You want to ensure that Marc can use this computer. What should you do?
A. On the computer, save and clear the security log, set the CrashOnAuditFail setting to 1, and restart the computer.
B. On the computer, modify the local audit policy so that system events are not audited, set the CrashOnCtrlScroll setting to 1, and restart the computer.
C. In the domain, modify Marc’s Logon Workstations list to include the name of the computer.
D. In the domain, modify Marc’s account properties to unlock the account.
Answer: A
Explanation:
CrashOnAuditFail setting to 1 specifies that when the Security Log is full or the queue to the log has reached its maximum size, the system displays the message "c0000244 (STATUS_AUDIT_FAILED)" and halts. When the computer is restarted, and until the Security Log is cleared, only members of the Administrators group can log on.
14. You are a help desk technician for your company. You purchase a new desktop computer that has Windows XP Home Edition preinstalled by the computer manufacturer. You upgrade the computer to the retail version of Windows XP Professional. After the upgrade, you notice that some Start menu shortcuts are missing. You want to resolve this problem and prevent future occurrences of it. What should you do? (Choose two. Each answer is part of the solution.)
A. Delete the Unattend.txt file.
B. Delete the Undo_guimode.txt file.
C. Restore the missing shortcuts from backup.
D. Start the computer from the Windows XP CD-ROM, press ENTER, and press R to repair the installation.
Answer: BC
Explanation:
To resolve the problem, you should restore the missing shortcuts from backup. To prevent future occurrences of this problem, you should delete the Undo_guimode.txt file from the \Windows\System32 folder before upgrading. This text file is created by the wizard that runs when an end user first starts a computer that has Windows XP pre-installed by the computer manufacturer (OEM). Repairing the installation is incorrect and will not restore the missing Start menu shortcuts. If you attempt to repair Windows XP on a computer that has the operating system pre-installed by the OEM, you may lose data stored in the All Users folder, default program templates and settings that are stored in the Default User folder. In addition, Start menu shortcuts, items in the Startup group, and documents, pictures, or music files stored in the Shared Documents folder may be lost after you reinstall, repair, or upgrade Windows XP. Deleting the Unattend.txt file is incorrect and will not restore the missing Start menu shortcuts. The Unattend.txt file is used to perform an unattended installation of Windows XP Professional.
15. You administer a network supporting computers that all have the same hardware configuration. You want to create and deploy an image of Windows XP Professional to 12 computers. You install and configure Windows XP Professional on a reference computer and install the appropriate applications. Then you preserve custom user settings and configure an answer file to automate the Mini-Setup Wizard. Which tool must you run to prepare the hard disk of the reference computer?
A. Sysprep.exe
B. Setupmgr.exe
C. Setupcl.exe
D. Msiexec.exe
Answer: A
Explanation:
You must run Sysprep.exe to prepare the hard disk on the reference computer. After configuring the reference computer, you must use Sysprep.exe (the System Preparation Tool) to remove all data unique to the reference computer, including the Security Identifier (SID) and computer name. Before running Sysprep.exe, first restart the reference computer and log on as Administrator. Then extract the Sysprep.exe and Setupcl.exe files from the DEPLOY.CAB file on the Windows XP Professional CD to a folder named Sysprep at the root of the system drive. You should then use a third party imaging application, such as Norton Ghost, to store and install the images. Upon restarting, each computer will create its own unique SID. Setupcl.exe cannot be used to prepare the hard disk on the reference computer. Setupcl.exe is an executable program invoked by Sysprep.exe that recognizes security IDs (SIDs). It must reside in the same folder as Sysprep.exe. Msiexec.exe cannot be used to prepare the hard disk on the reference computer. Msiexec.exe is the client-side installer service of Windows Installer. Msiexec.exe works with a package file (.msi file). Windows Installer uses the data contained within a package file to install an application. Setupmgr.exe cannot be used to prepare the hard disk on the reference computer. Setupmgr.exe is the Setup Manager Wizard, which you can use to create answer files for automated installation of Windows XP Professional.
16. You are the administrator for your company. You have just installed Windows XP Professional on a portable computer for a user named Andrew. The computer is configured to have a modem and Ethernet PC card. At the office, Andrew uses his computer in a docking station. At home, he uses his computer in an undocked state by using the power adapter. Andrew travels to customer locations frequently. While traveling, he creates and edits documents. When he returns from a customer location, he information you that the battery power in his computer has not lasted as long as he would like. You need to configure Andrew’s portable computer to conserve battery power for his sales trips. What should you do?
A. Modify the Device Manager settings to disable all devices used by the docked hardware profile
B. Restart the computer in the undocked profile. In control panel, disable the server service in the services options
C. Configure the hardware profiles so that the Undocked hardware profile is at the top of the list of available hardware profiles.
D. Create a new hardware profile named Remote. Use Device Manager to disable the modem and Ethernet PC card devices for this hardware profile.
Answer: D
Explanation:
A hardware profile is used to store the configuration settings for a set of devices and services that are used on a computer. In Windows XP Professional you can create different hardware profiles to meet a user’s needs in different situations. The user can then choose the appropriate profile the Windows XP Professional should load when starting the computer. To ensure the optimal performance in different networking environments, we should create different hardware profiles that the users can choose from under different network environments. In this scenario we should create a profile that has the modem and Ethernet card disabled to save the battery resources used to power these cards. The user can then choose this profile when he is visiting client sites
17. You are the desktop administrator for your company. You install Windows XP Professional on your portable computer. The computer is configured to use an IEEE 1394 PC card. You use the computer to download pictures from a digital camera while you are at the office. You attend a meeting every Monday. During the meeting you use a battery to supply power to your portable computer. Occasionally, the battery runs out of power during these meetings. You need to configure the computer to conserve battery power while you attend your weekly meeting without affecting your power options when you use the computer at your office.
How should you configure your computer?
A. Use Device Manager to disable the IEEE 1394 PC card power device.
B. In control panel, select the Minimal Power Management power scheme in the Power Options Properties.
C. Create an additional hardware profile, and disable the IEEE 1394 PC card for this profile.
D. Use Device Manager to configure the IEEE 1394 PC card Host Controller power management scheme. Select the Allow this device to bring the computer out of standby check box.
Answer: C
Explanation:
To ensure the optimal performance in different networking environments, we should create different hardware profiles that the users can choose from under different network environments. We do not require the IEEE 1394 PC card at the meeting therefore we should create a profile that has the IEEE 1394 PC card disabled to save the battery resources used to power this card. We can then choose this profile when he we are at the meeting.
18. You are the desktop administrator for the Graphic Design Institute. You have just deployed new Windows XP Professional computers to all graphic designers. Each computer has a built-in tape drive for data backups. The graphic designers need to back up their own data to the tape drive. You add all graphic designers’ user accounts administrator members of the Backup Operators group on their computers. Then you instruct the graphic designers to create a full backup of all their data every Monday morning. The graphic designers need to back up all of their data once a week. They also need to back up all the changes since the last full backup. The graphic designers want to use a backup method that allows them to recover their data as quickly as possible.
What should you advise the graphic designers to do?
A. Perform a Differential backup every Monday. Create an Incremental backup for Tuesday, Wednesday, Thursday, and Friday.
B. Perform a Daily backup every Monday. Create an Incremental backup for Tuesday, Wednesday, Thursday, and Friday.
C. Perform a normal backup every Monday. Create an Incremental backup for Tuesday, Wednesday, Thursday, and Friday.
D. Perform a copy backup every Monday. Create an Incremental backup for Tuesday, Wednesday, Thursday, and Friday.
Answer: C
Explanation:
Although none of the Answers provided here are strictly correct, this Answer is the best. To back up all the changes that were made since the last full backup, we would need to perform a differential backup. A Differential back up only backs up files and folders that are marked as having been altered since the last full backup but does not clear these markers. These markers are called archive bits. Thus, if we performed two differential backups on a file that has been altered since the last full back but not since the last differential backup, the file would be backed up on both occasions. This provides the quickest recovery method as we would have to restore only the most recent fullbackup and the most recent differential backup.
19. You are the desktop administrator for your company. All users have Windows XP Professional or Windows 2000 Professional computers. Users in the accounting department run an application that requires several hours to process financial and accounting data. Users in the accounting department report that when they run this application, the performance of other business applications becomes significantly slower.
You need to allow the accounting application to run with the least amount of performance impact on the other business applications.How should you configure the users’ applications?
A. Configure all other business applications to have High priority.
B. Configure all other business applications to have Realtime priority.
C. Configure the accounting application to have AboveNormal priority.
D. Configure all accounting application to have BelowNormal priority.
Answer: D
Explanation:
To resolve the problem in this scenario we must lower the priority of the accounting application. The priority must be lowered from Normal to either Low or to BelowNormal. This will result in less system resources being allocated to the application and will leave more resources for other processes. This would thus improve the performance of the other applications while allowing accounting application to run.
20. You are a Help desk technician for your company. All users have Windows XP Professional computers. All desktop computers in your company have dual Pentium III processors, 128 MB of RAM, and two hard disks, which are configured as shown in the table.
Users report that under normal working conditions, their computer performance is slow. When they run a large database application, computer performance becomes significantly slower. When the application processes large amounts of data, hard disk activity is very slow and no other applications can be run.
While monitoring the users’ computers, you discover that when the database application is running, the sustained processor utilization on both processors is at 100 percent. There are also numerous hard page faults. When the application is not running, sustained processor utilization drops to 30 percent, but the number of hard page faults remains high.
You need to improve performance on the computers while minimizing hardware costs. Which two actions should you take? (Each Answer: presents part of the solution. choose two)
A. Add RAM to each computer.
B. Upgrade the processors in each computer.
C. Move the paging file from the system partition to drive E on each computer.
D. Move the paging file from the system partition to drive D on each computer.
E. Increase the size of the paging file to at least twice the amount of RAM in each computer.
Answer: AB
Explanation:
In Task Manager, page faults are the number of times data has to be retrieved from the hard disk for a process because it was not found in memory. We can resolve this problem by increasing system Ram. Furthermore, processor utilization that is above 80% for sustained periods of time indicate that the processor is not able to handle the workload required of it. We should thus upgrade the processor.
21. You are the desktop administrator of your company. A user named Andrew has just dropped his Windows XP Professional portable computer on the floor. Andrew reports that when he turns on his portable computer, he receives the following message:
“System disk not found.”
You confirm that the hard disk on Andrew’s computer is functioning properly. The portable computer has an Automated System Recovery (ASR) backup of the original system state. You verify that Andrew had created a restore point before the accident.
You need to ensure that Andrew’s computer can start Windows XP Professional from the hard disk. What should you do?
A. Restart the computer with the last known good configuration
B. Restart the computer in safe mode. Restore Windows XP Professional by using the latest restore point.
C. Restart the computer by using a Windows XP Professional CD. Perform an ASR restore.
D. Restart the computer by using a bootable floppy disk. Restore the operating system by using the Ntbackup utility and the latest ASR backup.
Answer: C
Explanation:
Windows XP Professional introduces the Automated System Recovery (ASR) tool, an advanced option of the Backup Tool (NTBackup.exe). ASR replaces the Emergency Repair Disk found in Microsoft Windows 2000 and Microsoft Windows NT 4.0. ASR in Backup is a last-resort feature to use before reformatting your disk and re-installing Windows XP Professional. ASR enables you to restore the system state and critical files on the system and boot partitions. Use ASR only when Windows XP Professional cannot start in normal, safe, or Recovery Console mode.
To restore your system by using ASR, ensure that your computer is set in the BIOS to boot from the CD-ROM. Insert the Windows XP Professional installation CD, and then restart your computer. At the Press any key to boot CD prompt, press any key. At the ASR prompt, press F2.
At the prompt, insert an ASR floppy disk. At the prompt, insert ASR backup media (typically one or more pieces of removable media such as data tape cartridges). At this prompt, provide a destination folder, such as C:\Windows or C:\Winnt.
22. You are a help desk technician for your company. Susan is an executive. Because Susan travels frequently, she uses a Windows XP Professional portable computer that has a smart card reader.
Susan asks you to configure her computer so that she can dial in to the company network when she is out of the office. Company security policy states that dial-in users must use a smart card when they connect to the network, and that the users must use the strongest form of data encryption possible. Company security policy also states that client computers must disconnect if the routing and remote access server does not support both smart card authentication and the strongest possible authentication.
You need to configure the dial-up connection properties on Susan’s computer to dial in to the company network. Your solution must ensure that company security policies are enforced.
Which three actions should you perform? (Each correct Answer: presents part of the solution. Choose three)
A. Select the Advanced (custom settings) security option.
B. Select the Require data encryption check box.
C. Select the Typical (recommended settings) security option.
D. Select the Use smart card item from the Validate my identity as follows list.
E. Select the Maximum strength encryption item from the Data encryption list.
F. Select the Allow these protocols option, and select the MS-CHAP v2 check box.
G. Select the Extensible Authentication Protocol (EAP) option, and select Smart Card or other Certificate from the EAP list.
Answer: AEG
Explanation:
Company security policy requires that dial-in users must use a smart card to connect to the network, must use the strongest form of data encryption possible and client computers must disconnect if the routing and remote access server does not support both smart card authentication and the strongest possible authentication. Therefore we should configure the dialup connection properties on Susan’s computer by selecting the advanced settings to set specific protocols and other options. We must then select the Extensible Authentication Protocol (EAP) option and select Smart Card or other Certificate from the EAP list
This will enable smart card authentication. We must then select the Maximum strength encryption item from the Data encryption list to ensure that only the maximum security is used. This will ensure that client computers will disconnect if the routing and remote access server does not support both smart card authentication and the strongest possible authentication.
23. You are a help desk technician for your company. Stefan and Irene are software developers for your company. Stefan is developing a web application on his Windows XP Professional computer. The computer is named Stefan 132.
When Irene types http://Stefan132 in the address bar of her web browser, she cannot access the web application by typing http://localhost or http://Stephan132 in the address bar of her Web browser. She can access other resources on the company network.
When you run the Ping command from your computer, you cannot connect to Stephan’s computer. When you attempt to access http://Stephan132 from your computer, Internet Explorer displays “DNS or Server error.”
You need to ensure that Irene can access the Web application on Stefan’s computer. First, you establish a Remote Assistance connection to Stefan’s computer.
What should you do next on Stefan’s computer?
A. Run the Ipconfig/renew command.
B. Stop and then restart the World Wide Web Publishing service.
C. Ensure that the Everyone group Allow-Full Control permission on the Inetpub folder.
D. In the properties of the Local Area Connection connection, clear the Internet Connection Firewall Check box.
Answer: D
Explanation:
When an expert attempts to connect to a novice's computer, the expert may receive the following error message:
A Remote Assistance connection could not be established. You may want to check for network issues or determine if the invitation expired or was cancelled by the person who sent it. This problem can occur if the Internet Connection Firewall has been enabled after the Remote Assistance invitation was created. To resolve this problem, we should either create a new Remote Assistance invitation while ICF is enabled, and then send the new invitation to the expert; or we should disable the Internet Connection Firewall while the expert attempts to establish the Remote Assistance invitation; or restart the novice's computer, and then have the expert establish the Remote Assistance session.
24. You are a help desk technician for your company. Helene is a user in the sales department who works from home. She reports a problem on her Windows XP Professional computer. You instruct Helene to send you a Remote Assistance invitation, and then disconnects from the ISP. You receive the invitation on your Windows XP Professional computer and instruct Helene to reconnect to her ISP. After you accept the invitation, you cannot connect to Helene’s computer.
You need to establish a Remote Assistance connection with Helene’s computer. What should you do?
A. Run the Ipconfig/flushdns command on your computer, and reaccept the invitation.
B. Run the Remote Desktop Connection application on your computer to establish a connection to Helene’s computer.
C. Instruct Helene to disable the Internet Connection Firewall on her computer. From your computer, reaccept the invitation.
D. Instruct Helene to send a new Remote Assistance invitation and remain connected to her ISP. From your computer, accept the new invitation.
E. Instruct Helene to edit the System properties of her computer and add your domain user account to the Remote Desktop Users list on the Remote tab. From your computer, reaccept the invitation.
Answer: D
Explanation:
In this scenario Helene needs to remain connected to her ISP so that we can connect to her computer via the internet. We should therefore instruct Helene to send a new Remote Assistance invitation and remain connected to her ISP. We can then accept the new invitation and connect to her computer from our computer.
25. You are a help desk technician for your company. The network consists of a single Active Directory domain. The network includes Windows 2000 Advanced Server computers, and Windows 2000 Professional and Windows XP Professional client computers. Except for the domain controllers, all computers on the network use DHCP for their TCP/IP configuration.
During the business day, the network administrators perform emergency maintenance on a file server named Filesrv1. Filesrv1 is then restarted and experiences no further problems.
Users begin reporting that when they try to access resources on Filesrv1, they receive the following error message: “Network path not found.”
You verify that Filesrv1 is functional. You need to ensure that all users can access Filesrv1.
What command should you instruct users to run?
A. Nbstat-R
B. Nbstat-RR
C. IPconfig/flushdns
D. IPconfig/registerdns
Answer: C
Explanation:
The likely problem in this scenario is that when the file server was restarted, it received a new IP address. When a user connects to a server using a user-friendly name, DNS resolves the userfriendly name to an IP Address that is then used to connect to the server. This name-to-IP address resolution is then stored in cache on the user’s computer so that when they attempt to connect to the same server, they do not have to use DNS. The DNS cache on the users’ computers has the old IP address for the file server. Thus, when the client attempts to contact the file server it is using the wrong IP address that it has cached. The /flushdns switch of the Ipconfig command flushes the list of locally cached DNS names.
26. You are the desktop administrator for your company. An employee named Bruno uses IIS to develop a Web application on his Windows XP Professional computer. Bruno creates a new Web page named Private.htm for the Web application. He saves the web page in the C:\Inetpub\wwwroot folder on his computer. Private.htm should be accessible only to users who provide a valid user name and password. Other pages in the web site should be accessible to anyone. Using his web browser, Bruno can access Private.htm without providing a user name or password. The directory security on the web site is configured as shown in the exhibit.
You need to ensure that users are required to provide a valid user name and password in order to access Private.htm. What should you do?
A. Clear the Anonymous access check box in the web site properties.
B. Select the Basic authentication check box in the web site properties.
C. Modify the web site properties to enable the session state. Rename Private.htm to Private.asp.
D. Modify the security permissions on private.htm to list the users who are authorized to access the file.
Answer: D
Explanation:
Reasons For : D
"other web pages should be accessible to anyone" by clearing the anonymous check box all other public users will not be able to acces the site
27. You are a help desk technician for your company. A portion of your company's network is shown in the exhibit.
Michael is an employee in your company's marketing department. Michael uses a Windows XP Professional computer that is located on Subnet A. You use a Windows XP Professional computer that is located on Subnet B. The company's firewall does not use Network Address Translation (NAT).
Michael sends you a Remote Assistance invitation. In Windows messenger, you accept the invitation, but you cannot connect to Michael’s computer. Next, you run the Ping command, which verifies connectivity to Michael’s computer.
You need to establish a Remote Assistance connection with Michael’s computer. What should you do?
A. Ask your firewall administrator to open the TCP/IP ports that are used by Windows Messenger.
B. Ask your firewall administrator to open the TCP/IP ports that are used by Remote Desktop Services.
C. Instruct Michael to create an invitation file and then e-mail the file to you as a file attachment. When you receive the e-mail, open the file attachment.
D. Instruct Michael to edit the System properties for his computer and add your domain user account to the Remote Desktop Users list on the Remote tab.
Answer: B
Explanation:
The problem in this scenario is that the firewall is blocking the Remote Desktop Protocol port 3389. Remote Assistance uses the Remote Desktop Protocol port 3389 for outbound RDP traffic. This port is typically blocked on most firewalls, in which case we cannot connect to the Remote Desktop. We must configure the firewall to enable Remote Desktop Services program, which is Mstsc.exe, to make outbound TCP connections on port 3389.
28. You are a help desk technician for your company. An employee name Marc is attempting to open a Microsoft Word document Phonelist.doc by using Internet Explorer. However, when he types http://Server1/Files/Phonelist.doc into the address bar in Internet Explorer, he receives the following error message: “404: Page not found.” You verify that Phonelist.doc exists in a shared folder named Files on Server1.
You need to ensure that Marc can access Phonelist.doc by using Internet Explorer. What should you do?
A. Instruct Marc to run the IPconfig/flushdns command on his computer.
B. Grant Marc’s domain user account Allow-Read permission on the File shared folder.
C. Grant Marc’s domain user account Allow-Read permission on Phonelist.doc.
D. Instruct Marc to type file://server1/File/Phonelist.doc into the address bar in Internet Explorer.
Answer: D
Explanation:
The error message 404 indicates that the web page cannot be located at the URL address specified by the user. This is because the user specified a web server address, which is denoted by http:// in the URL. He should use file:// in the URLL to specify a file server. The correct URL for opening the file with a web browser in this scenario is file://server1/File/Phonelist.doc.
29. You are the desktop administrator for your company. Maria is one of your company's software developers. Her client computer runs Windows XP Professional and Internet Information services. Her computer is configured with the values shown in the following table:
Other than these settings, Maria’s computer uses the default configuration values. The default web site on Maria’s computer contains a static HTML page. Maria adds a new virtual web site named Web2 to her computer. She installs a new web application in Web2. However, when she types http://MKP01 in the address bar of her web browser, the browser displays the HTML page form the default web site.
You need to ensure that Maria can use her web browser to access the application in web2. What should you do?
A. Instruct Maria to access the web application by typing http://Web2 in the address bar of her web browser.
B. Instruct Maria to access the web application by typing http://172.24.67.45 in the address bar of her web browser.
C. Configure the Web2 virtual web site to use the host header name Web2. Instruct Maria to access the web application by typing http://MKP01/Web2.
D. Configure the Web2 virtual web site to use the IP address 172.24.67.46. Instruct Maria to access the web application by typing http://172.24.67.46 in the address bar of her web browser.
Answer: D
Explanation:
By configuring the Web site to use the IP address 172.24.67.46 the web site could be accessed by the URL http://172.24.67.46. In Windows XP Professional, the default web site uses the name default.html. When a user specifies only a server name as the URL in his or her web browser, the web browser searches for default.html or index.html in the root of that server. In this scenario that server name is MKP01. Therefore when Maria types http://MKP01, default.html is loaded.
30. You are the desktop administrator for your company. You have just set up a new Windows XP Professional computer at home. The computer is always connected to the internet via an ADSL modem.
The computer is configured to have a static IP address assigned by your Internet Service Provider.
You enable the internet connection Firewall on the ADSL connection. You use the Ping command on your office computer to try to connect to your home computer. However, you receive the following error message: “Request timed out.”
You examine the internet connection firewall on your home computer. A portion of the log file is shown here.
You need to ensure that you can connect to your home computer by using the Ping command from your office computer. You also need to prevent any unauthorized access of your home computer by internet users.
How should you configure your home computer?
A. Clear the Internet Connection Firewall Check box on the Advanced Tab of the ADSL connection.
B. Clear the Log dropped packets check box on the security Logging tab of the internet connection firewall settings.
C. Select the Allow incoming echo requests check box on the ICMP tab of the Internet connection firewall settings.
D. Select the Allow incoming router requests check box on the ICMP tab of the Internet connection firewall settings.
E. Select the Allow outgoing destination reachable check box on the ICMP tab of the Internet connection firewall settings.
Answer: C
Explanation:
The ping command sends a series of ICMP echo requests to the specified computer. However, the ICMP echo requests are being dropped by the firewall and are therefore not reaching the specified computer. We need to configure the firewall to allow the ICMP echo requests so that they can pass to the specified computer.
31. You are the desktop administrator for your company. The company network consists of a single Active Directory domain. All employees have Windows XP Professional computers that use DHCP for their TCP/IP configuration. A new user reports that he cannot access network resources. No other users report problems. When you run IPconfig.exe on the user’s computer, you receive the following log.
You must ensure that the new user can connect to the network. What should you do?
A. Run the Netstat –e command on the new user’s computer.
B. Run the IPconfig/renew command on the new user’s computer.
C. Run the Nbstat –RR command on the new user’s computer.
D. Add the IP address of the DHCP server to the HOSTS file.
E. Disable Automatic Private IP addressing (APIPA) on the new user’s computer.
Answer: B
Explanation:
When the client computer cannot contact the DHCP server for IP address configuration, Windows XP uses APIPA (Automatic Private IP Address) for IP configuration. This allows the client computer to communicate with other computers and printers on a single subnet. APIPA uses the private IP address range of 169.254.0.1 through 169.254.255.254 and a subnet mask of 255.255.0.0. 169.254.96.107 is thus an APIPA address that was assigned by Windows because the computer did not receive an IP configuration from a DHCP server. By running the Ipconfig/renew command we will force the computer to attempt to contact the DHCP server again so that it renew the client IP configuration.
32. You are a help desk technician for your company. Marie is a member of your company's sales department. Marie asks you to configure her XP portable computer so that she can dial in to the company network when she is out of the office. The company uses two servers for Routing and Remote Access: one is Microsoft Windows NT server 4.0 computer, and the other is a Windows 2000 Server computer. Each server contains four modems. Each modem connects to a dial-up telephone line, and a single telephone number distributes incoming calls across the eight telephone lines. Company security policy requires that dial-up logon credentials be encrypted and use the maximum possible security when they are transmitted.
You need to ensure that Marie can dial in and log on by using her domain user account. You also need to ensure that company security policy is enforced. How should you configure the security settings for the dial-up connection?
A. Select the Typical (recommended settings) option. Select the Require data encryption (disconnect if none) check box.
B. Select the Typical (recommended settings) option. Select the Require secured password list item from the validation list.
C. Select the Typical (recommended settings) option. Select the Automatically use my Windows logon name and password (and domain if any) check box.
D. Select the Advanced (custom settings) option. On the advanced security settings tab, clear all check boxes except the Microsoft CHAP Version 2 (MS-CHAP v2) check box.
Answer: D
Explanation:
MS-CHAP version 2 encrypts all authentication traffic and thus meets the company security policy.
33. You are the desktop administrator for your company. All employees have Windows XP Professional computers. Twenty engineers at the company use portable computers. An engineer named Tom wants to install an external parallel-port tape backup drive to use the removable storage features of Windows XP Professional. The tape drive is included on the Hardware Compatibility List (HCL) Tom connects the tape drive to his computer and installs the manufacturer-provided drivers and software. When Tom attempts to create a media library for removable storage, the tape drive is not listed as an available library to select.
You need to enable Tom to install the driver for the tape drive. What should you do?
A. Add Tom to the local Backup Operator group on his computer.
B. Run the Sigverif utility to verify the digital signer and version information for the print device driver.
C. Disable Enhanced Parallel Port (EPP) support in the system BIOS on Tom’s computer.
D. Ensure that the Driver Signing Options are set to Warn-Prompt me each time to choose an action.
Answer: A
Explanation:
The backup operators group has permission to access storage devices and to bypass file permissions to backup files. We should therefore add Tom to this group so that he can inherit these permissions and would then gain access to storage devices.
34. You are the desktop administrator for your company. Initially, all employees use Windows 2000 Professional computers. You upgrade all computers to Windows XP Professional users experience no problems after the upgrade is complete. A new user is issued a new client computer that is identical to all other client computer in the company. The user installs Windows XP Professional on this computer from a network installation point. The user now reports that he cannot change his Display settings to anything other than 640 x 480 resolution with 16 color.
You verify that this computer has the same video hardware as all the other client computers. You also verify that the hardware vendor does not currently offer a video driver for Windows XP Professional.
You need to enable the user to change his Display settings to higher resolution and color quality. What should you do?
A. Reboot the computer in safe mode and select the standard VGA video driver.
B. Install the Windows 2000 Professional version of the video drivers on the computer.
C. On the Monitor tab in the Advanced Display settings, specify the correct driver for the monitor.
D. On the Color Management tab in the Advanced Display settings, specify the appropriate color profile for the monitor.
Answer: B
Explanation:
In this scenario, the computers that were upgraded worked properly but the new computer did not. This suggests that the Windows XP installation CD does not have drivers for the video adapter and that the upgraded computers are still using the Windows 2000 drivers. It also suggests that the Windows 2000 driver is compatible with Windows XP Professional and that we could therefore use the Windows 2000 video adapter driver on the Windows XP Professional computer.
35. You are the desktop administrator for Southridge Video. You have recently installed Windows XP Professional on a portable computer that meets the minimum installation requirements for the operating system. After the installation, you attempt to configure hibernation, but this option is unavailable. To ensure that the option becomes available, you update the BIOS on the computer. After, the update, the computer displays a STOP error every time you attempt to restart the computer. You cannot successfully start the computer.
You need to start the computer and enable hibernation.
What should you do?
A. Use system Restore to restore the last restore point.
B. Restart the computer with the last known good configuration.
C. Use the Recovery console to add the correct Advanced Configuration and Power Interface (ACPI) HAL to the computer.
D. Reinstall Windows XP Professional to enable Advanced Configuration and Power Interface (ACPI) and power management support.
Answer: D
Explanation:
After adding ACPI support to the BIOS - the only way to get ACPI support (including ability to hibernate) into the XP installation is to reinstall so the correct HAL is installed.
36. You are the desktop administrator for the sales department at your company. All employees have Windows XP Professional portable computers.
Sales department users require dial-in access to the company network when they travel to customer locations. These users must also be able to fax documents to customers from their computers. You need to configure network dial-up access immediately for a user named Anne. First, you insert a 56- Kbps PCMCIA fax modem into Anne’s computer. You restart the computer and log on as a local administrator. Then, you start the Network Connection Wizard. However, the modem does not appear in the list of devices that you can select for marking the dial-up connection.
You need to be able to install Anne’s modem. What should you do?
A. Disable the portable computer’s built-in serial ports.
B. Manually install the modem device driver provided by the manufacturer.
C. Decrease the maximum port speed on the modem’s COM port to 57600.
D. Set the Driver signing Options to Ignore - Install the software anyway and do not ask for my approval.
E. Use the Add or Remove Windows components wizard to install the Fax service.
Answer: B
Explanation:
In this scenario the device is not listed therefore it has not been installed. This is because Windows XP Professional did not detect the device at start up and thus did not automatically install the device drivers. If a device is not installed automatically by Plug and Play enumeration during startup, we must use the Add/Remove Hardware Wizard to manually install the device drivers.
37. You are the desktop administrator for your company. All employees have Windows XP Professional computers. All employees are members of the local Users group on their own computers. A user in the graphics department has a removable disk cartridge drive on his computer. The disk cartridge contains an unsupported, third-party file system. When he tries to save data to the disk cartridge, the user is prompted to reformat the disk cartridge. However, he receives an “Access denied” error message when attempting to reformat.
You need to enable the user to save data to the disk cartridge. What should you do?
A. Instruct the user to format the cartridge as FAT32.
B. Remove the Read-only attribute from the disk cartridge.
C. Add the user to the Power Users local group on the computer.
D. Grant the user Allow-Full Control permission on the disk cartridge.
E. Configure the local security settings to allow the user to format and eject removable media.
Answer: E
Explanation:
In the local security settings, we can set the permission to allow or deny someone the ability to format and/or eject removable media. The user in this scenario is receiving an access denied message which suggests the local security policy is denying him this permission.
38. You are the desktop administrator for your company. All employees have Windows XP Professional computers. A user named Anne is given a new portable computer. She successfully installs her printer and scanner hardware.
Two weeks later, Anne installs an updated print driver. When she restarts her computer, she receives the following error message:
“STOP: IRQL_NOT_LESS_OR_EQUAL.”^
Anne restarts the computer again, and she receives the same error message. You need to ensure that Anne can successfully start Windows XP Professional. What should you do?
A. Restart Anne’s computer with the last known good configuration.
B. Restart Anne’s computer in safe mode. Log on as a local administrator and set the Driver Signing Options to Ignore – Install the software anyway and don’t ask for my approval.
C. Restart Anne’s computer in safe mode. Create a local computer policy to enable Windows File Protection.
D. Restart Anne’s computer in the Recovery console. Enable the new print driver with the Service_system_start parameter.
Answer: A
Explanation:
If the system is unable to start after installing a troublesome driver, the first step in troubleshooting is to start the computer with the Last Known Good Configuration. This will load the last hardware and registry configuration that was automatically saved by Windows XP on the last successful start up of Windows XP. This will thus restore the registry to what it was at the time of the last successful logon.
39. You are the desktop administrator for your company. A graphics designer name Pierre installs a new application and an updated video driver on his Windows XP Professional computer.
After the installation, Pierre restarts his computer and logs on. However, when he moves Windows and dialog boxes, the display is distorted.
You need to find the correct video driver for the new application. Meanwhile, you need to ensure that Pierre can run his other applications without video distortion.
What should you do?
A. Use device Manager to roll back the video driver.
B. Restart the co
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