HOW SATISFIED ARE YOU WITH: V. Good Good Fair Acceptable Poor Not Applicable
Our Hospital Facilities
Accessibility?
Parking facilities and services?
Ease in finding locations within the hospital?
Waiting areas?
In-patient rooms (if you have been admitted)?
Cleanliness and orderliness of the surrounding?
Our Treatment and Care
Efficiency of our appointment system?
Quality of our doctors’ services?
Quality of nursing services?
Clarity of explanations regarding examinations / treatment/ medication?
Quality of receptionists services?
Quality of our admission services? (if you have been admitted)
Overall courtesy and friendliness of the staff?
Our billing and insurance services?
Our Marketing Services
Acceptability of our pricing packages?
Quality of our promotional materials?
Your General Impression
How satisfied are you with the overall care, treatment and service rendered by the hospital?
Pharmacy
How would you rate our Pharmacy Services?
 
Would you recommend us to your friends and family members?
Yes No
 
Name : Date :
Company B.O.Box :
Tell : Mobile :
E Mail :
 
How did you hear about Al Noor Hospital?
Newspapers & Magazines  TV  Website   From Friend
Other, please specify :  
 
What attracts you more when choosing a private hospital for your health care needs?
 Quality of medical care  Staff courtesy  Short waiting time  Location
Others, please specify: